Privacy Policy

Last Updated:26-11-2024

Welcome to Pawlogy i.e. marketed by 7 Yards Retail Pvt. Ltd. Your privacy is extremely important to us. This Privacy Policy outlines the types of information we collect from you, how we use that information, and the measures we take to protect your data. By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

1. Personal Information:
• Your name, email address, phone number, shipping and billing addresses, and payment details when you make a purchase or sign up for our services.
• Information you voluntarily provide, such as through surveys, account creation, or customer service interactions.
2. Non-Personal Information:
• Information collected automatically when you visit our site, such as IP address, browser type, device type, operating system, and browsing patterns.
• Data gathered from cookies, including preferences, page views, and clicks.

How We Use Your Information

The information we collect is used to:

1. Fulfill Orders:
   Process, fulfill, and ship your orders, including sending confirmation and tracking details.
2. Improve Services:
   Analyze website usage to improve functionality and customer experience.
3. Marketing:
   Send promotional offers, updates, and other relevant communications if you have opted in.
4. Customer Support:
   Respond to inquiries, resolve complaints, and provide assistance.
5. Legal Compliance:
   Comply with applicable laws, regulations, and industry standards.

Sharing Your Information

Your personal information may be shared in the following circumstances:

1. With Trusted Partners:
   We share information with third parties who perform services on our behalf, such as payment processors, shipping companies, and marketing agencies. These partners are obligated to protect your information and use it solely for the purposes we specify.
2. Legal Requirements:
   We may disclose your information if required to do so by law or if such disclosure is necessary to protect our rights, comply with a judicial proceeding, or respond to a government request.
3. Business Transfers:
   In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

Your Rights

You have the following rights concerning your personal information:

1. Access:
   You can request access to the data we hold about you.
2. Correction:
   You can request corrections to any inaccuracies in your data.
3. Deletion:
   You can request the deletion of your data, subject to legal and contractual obligations.
4. Opt-Out:
   You can opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise any of these rights, please contact us at support@pawlogy.co.

Cookies

Cookies are small text files stored on your device to improve your experience on our website. They help us understand user preferences, monitor site performance, and provide personalized content. You can manage or disable cookies through your browser settings, but doing so may impact the functionality of our site.

We use the following types of cookies:

• Necessary Cookies: These cookies are essential for the website to function and cannot be disabled in our systems.
• Performance Cookies: These help us analyze site usage and improve our services.
• Targeting Cookies: These cookies track your browsing habits and help us deliver tailored content and ads.

Data Security

We implement robust security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

Compliance with Legal Regulations

We comply with relevant privacy laws and regulations, including:

• General Data Protection Regulation (GDPR) for users in the European Union.
• California Consumer Privacy Act (CCPA) for users in California.
• Personal Data Protection Act (PDPA) for users in certain jurisdictions.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the "Last Updated" date. We encourage you to review this policy periodically to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: support@pawlogy.co

Address: 302 Nirvana Country, Sector 50, Gurgaon 122018, India

Phone Number: +91 7982114128